Refund policy

RETURNS + REFUNDS

Due to the personal-use nature of our products, all sales are final and we do not accept returns or exchanges. Please review product descriptions, ingredients, sizes, and fragrance information carefully before placing your order.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order upon arrival. If an item arrives damaged or defective, or if you receive an incorrect item, contact us within 7 days of delivery so we can review the issue and make it right.

Please include your order number and photographs of the item and packaging when applicable. Depending on the circumstances, we may offer a replacement or refund.

ORDER CANCELLATIONS

If you need to cancel an order, please contact us as soon as possible. We are happy to accommodate cancellation requests before an order has been processed or shipped whenever possible. Once an order has entered fulfillment or has shipped, it cannot be canceled.

LOST OR MISSING PACKAGES

If your tracking information shows an unusual delay or your package appears to be lost in transit, please contact us so we can help investigate the shipment with the carrier.